tongits go Responsible Gaming

tongits go strictly enforces an 18+ age policy across all games and features on the platform. During registration, all Filipino players are required to provide valid identification to confirm they meet the minimum age requirement. We do not permit minors to access any real-money gaming features under any circumstances. Our verification process is thorough and complies with the requirements set by Philippine gaming authorities. If we have reason to believe that an account is being used by or on behalf of a minor, we will suspend that account immediately pending investigation.

We give every player the ability to set daily, weekly, or monthly deposit limits directly from their account settings. These limits take effect immediately when you lower them, helping you stay within a budget that works for your lifestyle. If you wish to increase a limit, a mandatory cooling-off period applies to give you time to reflect on your decision. Setting a spending limit is one of the most effective ways to keep gaming enjoyable and prevent it from becoming a financial burden. We encourage all Filipino players to review their limits regularly and adjust them as their circumstances change.

Keeping track of how long you have been playing is an important part of responsible gaming, and tongits go makes it easy to do so. You can set session time reminders that will alert you when you have been playing for a specified period, giving you a natural pause to step back and assess. The platform also displays your total session time prominently so you are always aware of how long you have been logged in. If you reach your self-set time limit, the platform will prompt you to take a break before continuing. We recommend all players use these tools as a regular habit, not just when they feel they have a problem.

If you feel that you need a break from gaming, tongits go offers a self-exclusion feature that allows you to temporarily or permanently restrict access to your account. Short-term cooling-off periods of 24 hours, 7 days, or 30 days are available for players who need a brief pause. For those who require a longer break, a full self-exclusion of up to 12 months or indefinitely can be requested by contacting our support team at [email protected]. During any self-exclusion period, you will not be able to log in, deposit, or participate in any games on the platform. We take self-exclusion requests seriously and process them promptly to ensure your protection is in place as quickly as possible.

Transparency is a core part of responsible gaming, and tongits go provides every player with a full view of their gaming activity through their account dashboard. You can review your complete deposit history, withdrawal records, game session logs, and net win or loss figures at any time. Having clear visibility of your activity helps you make informed decisions about your gaming habits and budget. We recommend checking your activity summary at least once a week to stay on top of your spending and time investment. If you notice patterns that concern you, our support team is available to help you explore the right tools to regain control.