tongits go Login — Back in the Game

If you've forgotten your tongits go password, don't worry — the reset process is straightforward. On the login page, look for the "Forgot password?" link and click it to begin. You'll be asked to enter the email address associated with your account, and a password reset link will be sent to your inbox within a few minutes. Click the link in the email and follow the instructions to create a new password. If you don't receive the reset email, check your spam or junk folder, or contact our support team at [email protected] for further assistance.

tongits go automatically locks an account after a number of consecutive failed login attempts as a security measure to protect your funds and personal information. This prevents unauthorised parties from guessing your password through repeated attempts. If your account has been locked, you will receive an email notification with instructions on how to unlock it safely. You can also contact our support team directly and they will verify your identity before restoring access. Once your account is unlocked, we strongly recommend updating your password to something new and secure before logging in again.

Yes, you can stay logged in on your personal mobile phone by ticking the "Remember me" option on the login form before signing in. This keeps your session active so you don't have to enter your credentials every time you visit tongits go. However, we strongly advise against using this feature on shared, borrowed, or public devices, as it could allow others to access your account. For the best balance of convenience and security, use "Remember me" only on a device that belongs to you and is protected by a screen lock or biometric authentication. You can always log out manually from your account settings whenever you need to.

If you're unsure which email address you used when you first signed up for tongits go, try checking your inbox for any welcome or verification emails from us. Search for "tongits go" or "tongitsgo.app" in your email client to locate the original registration message. If you have multiple email accounts, check each one until you find the confirmation email. If you still can't identify the correct email, reach out to our support team at [email protected] with any details you remember about your account, such as your username or the mobile number you may have registered with. Our team will do their best to help you recover access as quickly as possible.

While tongits go uses SSL encryption to protect all data transmitted through the login form, we generally advise caution when using any online account on public Wi-Fi networks such as those in malls, cafes, or transport hubs. Public networks can sometimes be monitored by third parties, which creates a small but real risk of credential interception. If you must log in over public Wi-Fi, consider using a reputable VPN to add an extra layer of protection. Alternatively, switch to your mobile data connection, which is generally more secure than shared public networks. Always make sure you are visiting the correct tongits go URL before entering any login details.